Customer name: Sean Lee - Titan Sky Ltd
Business type: Waste and recycling
11th April 2025
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SURVEY RESULTS
Initial response and quotation: 10/10
Professional assistance with enquiry?: 10/10
Service satisfaction?: 10/10
Final outcome: 10/10
Recommend to a colleague: Yes
Suggestions to improve service?:
Driver to carry a handheld device
for on the spot payments?
TESTIMONIAL
❝ Just worth mentioning – your driver today…
Well what can I say, lovely bloke and brilliant service, genuine and pleasant, give him a pat him on his back. EWM attended my site today to empty and break the crust on an IBC, driver and his mate were courteous and professional. ❞
22nd February 2025
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Customer name: Mark Reynolds
Business type: Domestic empty
SURVEY RESULTS
Initial response and quotation: 10/10
Professional assistance with enquiry?: 10/10
Service satisfaction?: 10/10
Final outcome: 10/10
Recommend to a colleague: Yes
Suggestions to improve service?: No
TESTIMONIAL
❝ EWM was great from start to finish. Booking was easy, and the team was really helpful with all my questions. When the technician showed up, he was professional and got straight to work. I didn’t realize my tank had a blockage, but he spotted it right away and took care of it on the spot. The whole thing was handled quickly and without any hassle. Really happy with the service! ❞
Customer name: John Mckeith
Business type: Domestic empty
18th January 2025
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SURVEY RESULTS
Initial response and quotation: 10/10
Professional assistance with enquiry?: 10/10
Service satisfaction?: 10/10
Final outcome: 10/10
Recommend to a colleague: Yes
Suggestions to improve service?: No
TESTIMONIAL
❝ I had my septic tank emptied and I was really happy with the service. The man on site was professional and helpful from start to finish. The work on-site was spot on.❞
Customer name: David Thompson
Business type: Domestic empty
8th December 2024
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SURVEY RESULTS
Initial response and quotation: 10/10
Professional assistance with enquiry?: 10/10
Service satisfaction?: 10/10
Final outcome: 10/10
Recommend to a colleague: Yes
Suggestions to improve service?: No